Privacy Policy

This Privacy Policy describes how aquatech.net (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions about our privacy practices, want more information, or would like to make a complaint (including if you're dissatisfied with our response to a prior complaint), please contact us by e-mail at contact@aquatech.net or by mail:

AQUATECH USA, 18433 Amistad St., Fountain Valley, CA 92708, United States

If you're not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information

• Purpose: to load the Site accurately and to perform analytics to optimize the Site.
• Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
• Shared with: our processor, Shopify.
• Data collected: browser version, IP address, time zone, cookie information, sites/products viewed, search terms, and Site interactions.

Order information

• Purpose: to fulfill our contract with you — process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and (in line with your preferences) provide relevant product or service information.
• Source: collected directly from you.
• Shared with: our processors, Shopify and PayPal.
• Data collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you:

• Shopify powers our online store. See Shopify's privacy policy: https://www.shopify.com/legal/privacy
• We may also share information to comply with laws and regulations, respond to subpoenas or lawful requests, or otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertising and marketing we believe may interest you:

• Google Analytics helps us understand Site usage. Read more: https://www.google.com/intl/en/policies/privacy/ | Opt out: https://tools.google.com/dlpage/gaoptout
• We share information about your Site use, purchases, and ad interactions with advertising partners, sometimes via cookies or similar technologies (subject to your consent, depending on location).

Learn more about how targeted advertising works via the Network Advertising Initiative: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt out of targeted advertising:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Digital Advertising Alliance (multiple partners): https://optout.aboutads.info/

Customer Match and Personalized Advertising

We may use information you voluntarily provide (such as your email or phone number) to build audience lists for advertising platforms like Google Ads, helping us deliver more relevant ads to existing and prospective customers. This information is securely transmitted and may be hashed before being shared with advertising providers. We do not sell your personal information through this process, and we only use information you've provided directly to us, consistent with applicable privacy laws.

You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly. By submitting information through our website, you acknowledge it may be used for marketing, advertising, analytics, and customer relationship management as described in this policy.

Partners and Affiliates

We sometimes share data with other organizations to deliver co-marketed products or services, including at conferences and seminars. Any such sharing follows this Privacy Policy, and we encourage you to review our partners' own privacy policies.

We may also link to third-party sites that we don't control or maintain. While we try to work with companies that share similar privacy standards, we aren't responsible for the content, security, or privacy practices of third-party sites — review their posted policies to understand your rights.

You can opt out of any newsletters or marketing registrations by contacting contact@aquatech.net.

Using Personal Information

We use your Personal Information to provide our services: offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

Retention

We retain your Personal Information for our records after an order is placed, unless and until you ask us to erase it (see "Your Rights" below).

Automatic Decision-Making

EEA residents have the right to object to processing based solely on automated decision-making (including profiling) where it has a legal or otherwise significant effect on them. We do not engage in such fully automated decision-making using customer data.

Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. This includes:

• A temporary blacklist of IP addresses tied to repeated failed transactions (persists a few hours).
• A temporary blacklist of credit cards tied to blacklisted IP addresses (persists a few days).

Selling Personal Information

Our Site does not sell Personal Information to any third party.

Your Rights (CCPA)

California residents have the right to access the Personal Information we hold about you ("Right to Know"), port it to a new service, and request correction, updating, or erasure. Contact us using the information above to exercise these rights or to designate an authorized agent to submit requests on your behalf.

Cookies

A cookie is a small piece of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media/content cookies to improve your browsing experience — remembering actions and preferences (like login and region) so you don't have to re-enter them — and to understand how visitors use the Site.

(Cross-check this list against Shopify's current cookie list for merchant storefronts: https://www.shopify.com/legal/cookies)

Cookies necessary for store functioning

Reporting and analytics

Session cookies last until you stop browsing; persistent cookies last until they expire or are deleted (typically 30 minutes to two years). You can manage cookies through your browser settings — see your browser's help documentation or www.allaboutcookies.org. Note that blocking cookies may limit Site functionality and won't fully prevent information sharing with advertising partners (see "Behavioral Advertising" above for opt-out options).

Do Not Track: Because there's no consistent industry standard for responding to "Do Not Track" signals, we don't alter our data practices based on them.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.